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Our Services

Discover Our Expertise

Business Meeting

Unified Communications and Collaboration

In an increasingly connected world, your employees need the ability to effortlessly and instantly share communication across multiple channels.

Transform your business by integrating Voice, Video, Chat, and more into a unified communications and collaboration platform. UCaaS (Unified Communication as a Service) can facilitate a more secure, compliant and efficient communication and collaboration strategy throughout your entire organization.

The top UCaaS Suppliers in the market today offer a highly reliable end-user experience in countries all over the globe. This user experience is backed by industry-leading SLAs, call quality reporting and enriched analytics.

As a cloud-based subscription platform, UCaaS shifts communication costs from a capital cost to an operational one, enabling your organization to expand and contract while maintaining a predictable monthly expense for all of your needs.

Plus, with UCaaS your company benefits from a continuous development cycle of new features and functionality which get layered seamlessly into your user experience without any disruption of service or additional capital investment.

Business Meeting

Customer Experience

Create brand loyalty by providing a personalized customer and agent experience with every interaction. Today’s customers want a seamless customer journey across all communication channels, starting with their communication channel of choice. That’s where a customer experience platform comes in.

CCaaS (Contact Center as a Service) empowers customers and agents to engage in effortless conversations across voice, email, chat, text and social media.

Reduce costs and increase efficiency by leveraging the Power of AI (Artificial Intelligence).  Your next generation Contact Center can handle 75%-90% of queries without agent interaction,  provide real-time guidance to agents shorten call handle times, and deliver interaction analytics back to business leaders which uncover insights to drive improvements in customer satisfaction.

Brainstorming

Network Transformation

The pandemic forced many organizations to shift to the cloud for business-critical workloads and changed the way we think about our business networks. With critical business resources now largely outside of the onsite data center, and employees working from anywhere, Internet is critical, WANs are evolving and the business “edge” is now at the employee PC.

Applications are moving to the cloud and people are moving outside the branch. Employees and expertise are becoming more mobile. Retaining skilled employees to maintain and deploy increasingly complex network architecture demands transformative technology decisions and a strategic plan for your network transformation.

Server Room

Data Center and Hybrid Cloud

Our data center specialists work with you to ensure a smooth transition to a new data center that meets all your business’s current and future needs.

With over 1200 data center/hybrid cloud projects under our belt, we’ll help you decide the best strategy for your deployment of digital assets, whether it be in a public/private cloud or in a data center, all aspects of planning require interconnection & latency considerations between cloud and data center.

We look at applications, workloads, procurement, deployment, migrations and cloud dependencies for your project. We have executive level relationships with all major data center providers globally, which accelerates your time to deployment while ensuring you get preferred pricing.

Our Data Center Practice advisory services include:

  • Hybrid and Multi-Cloud Data Center Architecture

  • Cloud Transformation and Optimization Consulting

  • Data Center Migration and Installation Services and data destruction or decommissioning

  • Data Center Security and Compliance

  • Professional Services and Staff Augmentation

  • Wholesale and Retail Data Center Site Evaluation

  • Data Center searches utilizing our ten strategic criteria (wholesale & retail)

Office View

Managed IT Services

Your team’s resources are already stretched to the breaking point, so you’re unable to devote the time needed to find the right Managed IT solutions for your company. Our Managed IT specialists know exactly how critical the productivity and efficiency of your tech stack is, especially with remote work, and the pressure you’re under to deliver value in the C-suite.

With OMC-Consultants, you get a strategy-driven approach to planning and procurement for your Managed IT with a commitment to accelerating your time to value. Their goal is to help you improve the ROI from your tech investments through outsourcing.

Let’s talk about your Managed IT needs today.

Security Room

Cyber Security

We know how mission-critical security is in today’s threat landscape, so our team of Security experts is focused on getting you set up with the right security strategy and solutions to help you identify and defend against a wide range of threats.

Our proven Time to Value Model starts with a comprehensive security and vulnerabilities assessment. From there, we develop a strategy to proactively address your security requirements and then help you identify the best solutions for your organization’s needs.

OMC partners with the top cybersecurity providers, including:

  • Security Monitoring and Security Operations Center

  • Incident Response

  • Managed Firewall Solutions

  • Network Intrusion Detection and Prevention

  • Zero Trust Software Defined Perimeter (SDP)

  • Real-Time Log Flow Analysis

  • DDoS Mitigation

  • Analytics and Service Control

  • Security Awareness

Let’s talk about your next IT security project.

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